Our framework is rooted in person-centred approaches, empowering individuals to lead service design, planning, delivery, and review.
We prioritise maximising the capacity of people with disabilities to control their lives, reflecting the Human Rights principles of respect, non-discrimination, and full participation.
Guided by National Standards Ausadvent Care adheres to the six National Standards, ensuring the rights, participation, and individual outcomes of our participants.
1. Rights
Upholding Individual Freedoms
We actively promote individual rights, including freedom of expression, self-determination, and decision-making. Our dedication extends to preventing any form of abuse, harm, neglect, or violence.
2. Participation and Inclusion
Fostering Meaningful Connections
Collaborating with individuals, families, friends, and carers, we create opportunities for meaningful participation and active inclusion in society. Ausadvent Care believes in building supportive communities.
3. Individual Outcomes
Building on Strengths
Our services and supports are meticulously assessed, planned, delivered, and reviewed to build on individual strengths. Participants are empowered to reach their goals, fostering personal growth and achievement.
4. Feedback and Complaints
Continuous Improvement
Regular feedback is actively sought and utilised to inform individual and organisation-wide service reviews and improvement. We believe in transparency and responsiveness to continuously enhance our services.
5. Service Access
Transparent, Fair, and Equal
Ausadvent Care manages access, commencement, and leaving a service transparently, fairly, equally, and responsively. We ensure that our services are accessible to everyone who needs them.
6. Service Management
Effective Leadership for Maximum Outcomes
Effective and accountable service management and leadership define Ausadvent Care. Our leadership ensures maximum outcomes for individuals, emphasising responsibility and accountability.
By embracing and embodying these National Standards, Ausadvent Care consistently delivers high-quality services, prioritising the rights, inclusion, and outcomes of our valued participants.
Human Rights Principles
Aligned with international treaties, we champion human rights principles, promoting dignity, independence, non-discrimination, equality, accessibility, and active partnerships. The additional emphasis on partnerships ensures collaborative decision-making, safeguarding the rights and wellbeing of our participants.
Quality Management
Ausadvent Care excels in quality management, maintaining systems and processes that ensure the highest standards in services and supports. We actively engage in reflection, learning from practice to enhance the overall quality of our services.
